Reader Survey

Free software counts!

SunWorld readers say open source code is widely accepted in the enterprise

By Robert McMillan

SunWorld
August  1998
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People really care about open source software (the stuff we used to call freeware). Normally, when we conduct a SunWorld reader poll we'll get maybe 500 people who take the time to let us know what they think about one burning issue or the other. With our June open source survey, more than 4,000 of you bombarded our Web site with your input and comments (and criticisms). It's quite overwhelming.

"The thing that stands out to me is the degree of penetration of open source software into the Windows space," Perl creator Larry Wall noted after reviewing our results. 77% of NT users said open source code was at least somewhat important to their work (contrast this with 96% of Linux users). "Taken together with the somewhat surprising results on company policy toward open source software, I see an amazingly large open door in front of open source developers," he added.

Spotlight on Linux
  • How to put Linux on your SPARC
  • Interview with Linux creator, Linus Torvalds
  • Linux vs. NT. vs. Solaris
  • Red Hat fixes Linux/SPARC bug
  • Why Intel and Sun love Linux
  • Reader Survey: How do you like your Open Source?
  • Indeed, the answers we received on open source's acceptance in the enterprise are remarkable. According to our readers, the idea that serious companies will not allow their employees to run freeware is a myth. Of the 4,106 people who responded to the survey almost nobody said that open source software was banned in their company. Granted, if your company doesn't let your run freeware, you might not exactly be inspired to fill out a survey on the subject, but then again, maybe you would.

    Heavy usage
    And open source code isn't just accepted, it's actively being used: 69% of respondents said it was "very important" to their work, and 82% said they download open source code for work use at least once a month. The same percentage said they had looked at free source code for the purpose of troubleshooting sometime within the last year. In fact, 67% said they had actually gone in and made changes to open source code sometime in the last year.

    This last statistic might reveal more about the typical respondent to our survey than anything else. Obviously, a lot of highly technical open source advocates filled out the survey. The most common job title was sysadmin or software developer, and almost as many people listed Linux as their principal OS as listed Solaris (both were at about 35%).

    So, make of these numbers what you will. The results are for the interest and amusement of SunWorld readers, and nothing more. One irate flamer really lambasted us for not using a high-priced market research firm to get these numbers. Perhaps when we begin to make the really big money writing stories about Unix, we'll start doing this. Until then, we'll trust in the intelligence and common sense of our readership to interpret these unscientific and completely self-selecting numbers in a useful way.

    Survey highlights
    Here are some highlights from the survey:

    Finally, we received a lot of mail about this survey. Most of it singing the praises of open source, but some of it was critical. "It feeds on itself," wrote one reader of freeware, "if I want to take a look at package A, I also need packages B,C, D, E, and F." He also complained that "the support for a well-used product can suck when you need it most." But then, that seems to be the case with any software, doesn't it?

    But most readers were pretty complimentary of open source code. These comments from Laurent Duperval, a consultant with the Canadian IT consulting firm, CGI, are typical of what we heard:

    I doubt very much that I would have such a wealth of quality software on my home PC, and still have a clear conscience, if it wasn't for open source software. Like most people, in the old days, I used to make copies of DOS-based software to install and run because I couldn't afford to buy them. Soon after I started using Unix, (around 1990) I was introduced to the concept of open source software.

    After compiling and installing a few programs on the University's system, I found out about this cool little free Unix kernel called Linux. One day, just for the hell of it, I installed it. Since then, I've pretty much limited my use of Windows 95-based software to a game of Civilization once in a while. That will probably go out the door when there is a standalone (as in doesn't-require-another-human-player) version of FreeCiv available.

    When I mention the open source concept to people who are used to working in the Wintel world, they usually don't believe it. The most useful tools I have on my NT station at work and at home is still Vim, the Vi clone.

    Too bad corporate culture doesn't promote use of open source software. It would be so much more fun to code in Tcl, Python, or even Perl rather than this Visual Basic stuff. Sigh. Fortunately I can still do this at home.

    Open source survey results
    Note that in many questions, respondents were allowed to chose more than one answer, so percentages don't always add up to 100. View the survey itself here.

    Which of the following open source products do you have installed for WORK use? Total Number of employees in entire company Principal OS used to run open source software Job title
    Less than 500 More than 500 Solaris/
    Sun OS
    Linux Windows NT Other Admin. IS Mngmt. Other
    GNU Utilities 85% 87% 87% 94% 91% 66% 80% 92% 86% 83%
    Perl 83% 83% 86% 93% 87% 62% 80% 94% 87% 79%
    Sendmail 74% 76% 74% 82% 82% 34% 71% 87% 78% 68%
    Apache 72% 77% 69% 74% 86% 36% 66% 85% 80% 66%
    Linux 64% 71% 60% 56% 99% 34% 41% 70% 70% 63%
    Bind 59% 65% 55% 63% 71% 23% 54% 76% 72% 50%
    Other 57% 62% 54% 59% 67% 35% 52% 63% 58% 55%
    Tcl 52% 50% 57% 62% 57% 27% 45% 61% 53% 49%
    Python 24% 25% 24% 22% 32% 20% 21% 26% 28% 24%
    InterNetNews 21% 22% 20% 24% 22% 6% 20% 29% 25% 16%
    FreeBSD 16% 19% 14% 13% 9% 8% 40% 19% 20% 14%
    Don't use open source products for work 3% 2% 3% * * 9% 4% 1% 2% 4%
    No answer 3% 1% 1% * * 3% 1% * 0% 2%
    Base: 4106 2129 1843 1438 1423 239 829 1284 350 2389

    * Less than .5%

    Which of the following open source products do you have installed for PERSONAL use? Total Number of employees in entire company Principal OS used to run open source software Job title
    Less than 500 More than 500 Solaris/
    Sun OS
    Linux Windows NT Other Admin. IS Mngmt. Other
    GNU Utilities 81% 83% 82% 83% 87% 82% 78% 84% 80% 82%
    Perl 79% 79% 80% 80% 84% 72% 78% 84% 80% 77%
    Linux 77% 78% 78% 74% 95% 76% 61% 79% 76% 78%
    Apache 63% 66% 61% 59% 73% 53% 62% 67% 68% 62%
    Sendmail 61% 64% 60% 59% 69% 52% 62% 66% 63% 60%
    Other 61% 64% 59% 59% 70% 51% 59% 62% 58% 62%
    Tcl 55% 54% 58% 56% 63% 47% 50% 58% 51% 56%
    BIND 46% 50% 42% 44% 53% 34% 44% 51% 52% 43%
    Python 34% 33% 35% 31% 40% 39% 30% 33% 30% 36%
    FreeBSD 18% 20% 17% 16% 10% 13% 39% 21% 23% 16%
    InterNetNews 16% 16% 16% 16% 18% 12% 15% 17% 17% 15%
    Don't use open source products for personal use 2% 2% 3% 3% 1% 1% 2% 2% 3% 2%
    No answer 4% 3% 2% 4% 2% 2% 2% 3% 2% 2%
    Base: 4106 2129 1843 1438 1423 239 829 1284 350 2389

    Which one of the following best describes your company's open source policy? Total Number of employees in entire company Principal OS used to run open source software Job title
    Less than 500 More than 500 Solaris/
    Sun OS
    Linux Windows NT Other Admin. IS Mngmt. Other
    All open tource software may be used 50% 60% 40% 48% 62% 27% 48% 52% 56% 49%
    Company has no open source policy 24% 22% 28% 23% 23% 36% 27% 24% 19% 26%
    Some open source software may be used 17% 14% 21% 22% 10% 24% 19% 17% 20% 16%
    Don't ask, don't tell 5% 3% 8% 5% 5% 11% 5% 6% 3% 5%
    No open source software may be used 0% * 1% * * 1% 1% * 0% 1%
    No answer 3% 1% 1% * * 1% 1% 1% 1% 2%
    Base: 4106 2129 1843 1438 1423 239 829 1284 350 2389

    * Less than .5%

    How important is open source code to your work? Total Number of employees in entire company Principal OS used to run open source software Job title
    Less than 500 More than 500 Solaris/
    Sun OS
    Linux Windows NT Other Admin. IS Mngmt. Other
    Very important 69% 71% 69% 74% 76% 40% 67% 75% 70% 66%
    Somewhat important 21% 22% 22% 22% 20% 37% 21% 20% 21% 23%
    Not very important 5% 4% 6% 3% 4% 15% 8% 3% 5% 6%
    Not at all important 2% 2% 2% 0% 0% 7% 3% 1% 2% 2%
    No answer 3% 1% 1% * 0% 1% * 1% 2% 2%
    Base: 4106 2129 1843 1438 1423 239 829 1284 350 2389

    * Less than .5%

    Which of the following are your sources of software technical support for OPEN SOURCE software? Please select your top two sources only. Total Number of employees in entire company Principal OS used to run open source software Job title
    Less than 500 More than 500 Solaris/
    Sun OS
    Linux Windows NT Other Admin. IS Mngmt. Other
    Software documentation (e.g., man pages) 64% 67% 64% 65% 69% 58% 66% 69% 62% 64%
    World Wide Web 62% 64% 62% 62% 66% 67% 63% 63% 64% 63%
    Newsgroups 51% 51% 52% 53% 52% 54% 52% 51% 52% 52%
    Books 38% 39% 39% 42% 37% 40% 39% 41% 39% 38%
    Colleagues 26% 27% 27% 29% 27% 19% 27% 27% 29% 26%
    Direct support from vendors 6% 7% 5% 5% 7% 5% 8% 6% 10% 6%
    Other 6% 7% 5% 4% 8% 4% 7% 6% 6% 6%
    No answer 3% 1% 1% 1% * 1% 1% 1% 2% 2%
    Base: 4106 2129 1843 1438 1423 239 829 1284 350 2389

    * Less than .5%

    Which of the following are your sources of software technical support for NON-OPEN SOURCE software? Please select your top two sources only. Total Number of employees in entire company Principal OS used to run open source software Job title
    Less than 500 More than 500 Solaris/
    Sun OS
    Linux Windows NT Other Admin. IS Mngmt. Other
    Direct Support from vendors 53% 50% 59% 64% 47% 41% 56% 63% 59% 49%
    Software documentation (e.g. man pages) 49% 49% 50% 55% 45% 53% 50% 50% 46% 50%
    World Wide Web 40% 43% 38% 38% 43% 51% 41% 42% 45% 40%
    Books 35% 38% 33% 34% 38% 44% 33% 33% 34% 37%
    Newsgroups 25% 26% 25% 28% 24% 26% 26% 27% 26% 25%
    Colleagues 22% 22% 22% 21% 23% 22% 23% 20% 18% 24%
    Other 4% 4% 3% 3% 5% 2% 5% 4% 1% 4%
    No answer 4% 2% 2% 1% 2% 1% 1% 1% 2% 3%
    Base: 4106 2129 1843 1438 1423 239 829 1284 350 2389

    In the past 12 months, how often have you downloaded open source software from the Internet for WORK use? Total Number of employees in entire company Principal OS used to run open source software Job title
    Less than 500 More than 500 Solaris/
    Sun OS
    Linux Windows NT Other Admin. IS Mngmt. Other
    At least once a day 7% 8% 6% 4% 12% 2% 6% 9% 9% 6%
    At least once a week 38% 41% 37% 38% 48% 20% 34% 48% 40% 34%
    At least once a month 37% 36% 39% 44% 32% 43% 38% 34% 37% 39%
    At least once in the past 12 months 11% 10% 13% 11% 7% 26% 16% 6% 10% 15%
    Didn't download open source programs in the past 12 months 3% 3% 4% 2% 1% 8% 5% 1% 2% 5%
    No answer 3% 1% 1% * * 1% 1% 1% 1% 2%
    Base: 4106 2129 1843 1438 1423 239 829 1284 350 2389

    * Less than .5%

    In the past 12 months, how often have you downloaded open source software from the Internet for PERSONAL use? Total Number of employees in entire company Principal OS used to run open source software Job title
    Less than 500 More than 500 Solaris/
    Sun OS
    Linux Windows NT Other Admin. IS Mngmt. Other
    At least once a day 13% 15% 12% 8% 21% 7% 11% 14% 11% 13%
    At least once a week 43% 46% 41% 39% 51% 41% 43% 45% 42% 44%
    At least once a month 29% 27% 33% 36% 21% 34% 32% 28% 30% 30%
    At least once in the past 12 months 9% 8% 10% 11% 4% 15% 11% 8% 11% 9%
    Didn't download open source programs In the past 12 months 2% 2% 3% 4% 2% 2% 2% 3% 3% 2%
    No answer 3% 2% 2% 1% 1% 1% 1% 2% 2% 2%
    Base: 4106 2129 1843 1438 1423 239 829 1284 350 2389

    When was the last time you did any troubleshooting by examining an open source program's code? Total Number of employees in entire company Principal OS used to run open source software Job title
    Less than 500 More than 500 Solaris/
    Sun OS
    Linux Windows NT Other Admin. IS Mngmt. Other
    Within the last month 50% 54% 48% 48% 56% 43% 52% 55% 44% 50%
    Within the last 6 months 24% 23% 26% 28% 23% 24% 22% 24% 28% 24%
    Within the last 12 months 8% 7% 9% 9% 7% 10% 10% 7% 11% 8%
    More than 12 months ago 4% 4% 5% 5% 3% 8% 4% 4% 4% 5%
    Never 11% 10% 12% 10% 10% 15% 12% 9% 11% 12%
    No answer 3% 1% 1% 0% * 1% 1% 1% 2% 1%
    Base: 4106 2129 1843 1438 1423 239 829 1284 350 2389

    * Less than .5%

    When was the last time you modified an open source code to better suit your WORK needs? Total Number of employees in entire company Principal OS used to run open source software Job title
    Less than 500 More than 500 Solaris/
    Sun OS
    Linux Windows NT Other Admin. IS Mngmt. Other
    Within the last month 31% 33% 30% 31% 36% 15% 32% 35% 33% 29%
    Within the last 6 months 25% 26% 24% 27% 28% 15% 22% 29% 27% 23%
    Within the last 12 months 10% 9% 10% 10% 9% 9% 10% 10% 9% 10%
    More than 12 months ago 6% 6% 8% 8% 5% 8% 7% 6% 5% 7%
    Never 26% 24% 27% 22% 22% 51% 28% 20% 23% 30%
    No answer 3% 1% 1% * * 1% 1% 1% 2% 2%
    Base: 4106 2129 1843 1438 1423 239 829 1284 350 2389

    * Less than .5%

    When was the last time you modified an open source code to better suit your PERSONAL needs? Total Number of employees in entire Company Principal OS used to run open source software Job title
    Less than 500 More than 500 Solaris/
    Sun OS
    Linux Windows NT Other Admin. IS Mngmt. Other
    Within the last month 37% 39% 36% 34% 44% 33% 36% 38% 34% 38%
    Within the last 6 months 20% 21% 21% 23% 20% 18% 20% 23% 24% 19%
    Within the last 12 months 10% 10% 10% 10% 10% 10% 11% 10% 10% 10%
    More than 12 months ago 7% 8% 8% 9% 5% 9% 10% 7% 7% 8%
    Never 22% 21% 23% 23% 19% 28% 22% 20% 24% 22%
    No answer 3% 2% 2% 1% 1% 2% 1% 2% 2% 2%
    Base: 4106 2129 1843 1438 1423 239 829 1284 350 2389

    What is the principal OS you are using to run open source software for WORK use? Total Number of employees in entire company Principal OS used to run open source software Job title
    Less than 500 More than 500 Solaris/
    Sun OS
    Linux Windows NT Other Admin. IS Mngmt. Other
    SOLARIS/SUN OS (Net) 35% 26% 47% 100% - - - 47% 31% 30%
    Solaris/Sun OS 35% 26% 47% 100% - - - 47% 31% 30%
    LINUX (Net) 35% 44% 25% - 100% - - 32% 41% 36%
    Linux 35% 44% 25% - 100% - - 32% 41% 36%
    WINDOWS NT (Net) 6% 7% 5% - - 100% - 2% 4% 8%
    Windows NT 6% 7% 5% - - 100% - 2% 4% 8%
    OTHER (Net) 20% 21% 20% - - - 100% 17% 22% 22%
    FreeBSD 7% 9% 4% - - - 33% 6% 10% 6%
    HP-UX 3% 1% 4% - - - 13% 3% 1% 3%
    Windows 95/3.x 2% 3% 2% - - - 12% 1% 2% 4%
    AIX 2% 1% 3% - - - 10% 2% 2% 2%
    Digital Unix 2% 1% 3% - - - 9% 2% 1% 2%
    Mac OS 1% 1% 1% - - - 4% 1% * 1%
    OS/2 * * * - - - 1% * - *
    Other 4% 4% 3% - - - 18% 2% 4% 4%
    No answer 4% 2% 2% - - - - 1% 2% 3%
    Base: 4106 2129 1843 1438 1423 239 829 1284 350 2389

    * Less than .5%

    What is the principal OS you are using to run open source software for PERSONAL use? Total Number of employees in entire company Principal OS used to run open source software Job title
    Less than 500 More than 500 Solaris/
    Sun OS
    Linux Windows NT Other Admin. IS Mngmt. Other
    Linux 68% 69% 68% 61% 92% 62% 46% 67% 66% 70%
    FreeBSD 9% 11% 7% 7% 1% 6% 29% 10% 13% 8%
    Solaris/Sun OS 6% 5% 7% 14% * 2% 2% 9% 4% 4%
    Windows 95/3.x 5% 5% 5% 6% 2% 11% 8% 4% 6% 6%
    Mac OS 3% 2% 3% 3% 1% 2% 6% 2% 3% 3%
    Windows NT 2% 2% 2% 2% 1% 15% 1% 1% 1% 3%
    OS/2 * * * * * - 1% * * *
    HP-UX * * * * - * * * * *
    Digital Unix * * * * - - * * - *
    AIX * * * - - - 1% * 0% *
    Other 2% 2% 2% 2% 1% 1% 4% 2% 1% 2%
    No answer 4% 2% 3% 4% 1% 1% 1% 3% 3% 2%
    Base: 4106 2129 1843 1438 1423 239 829 1284 350 2389

    How many employees work in your entire company? Total Number of employees in entire company Principal OS used to run open source software Job title
    Less than 500 More than 500 Solaris/
    Sun OS
    Linux Windows NT Other Admin. IS Mngmt. Other
    LESS THAN 500 (Net) 52% 100% - 38% 66% 59% 54% 45% 64% 55%
    Less than 36% 70% - 22% 50% 39% 39% 30% 44% 40%
    100 - 499 16% 30% - 16% 16% 20% 15% 15% 19% 16%
    500 OR MORE (Net) 45% - 100% 60% 33% 40% 44% 53% 36% 43%
    500 - 999 8% - 17% 8% 8% 4% 8% 9% 9% 7%
    1,000 - 4,999 14% - 30% 19% 11% 7% 12% 17% 8% 13%
    5,000 or more 24% - 53% 33% 14% 29% 24% 27% 18% 24%
    No answer 3% - - 1% 1% 1% 2% 1% 0% 2%
    Base: 4106 2129 1843 1438 1423 239 829 1284 350 2389

    How many employees work at your worksite only? Total Number of employees in entire company Principal OS used to run open source software Job title
    Less than 500 More than 500 Solaris/
    Sun OS
    Linux Windows NT Other Admin. IS Mngmt. Other
    Less than 22% 38% 6% 12% 33% 22% 25% 17% 21% 26%
    10 - 49 25% 34% 16% 24% 30% 22% 23% 28% 28% 24%
    50 - 99 12% 13% 10% 14% 10% 15% 11% 12% 16% 11%
    100 - 499 20% 13% 28% 25% 15% 19% 20% 22% 22% 19%
    500 or more 18% * 39% 24% 11% 20% 20% 21% 12% 18%
    No answer 3% 1% * 1% 1% 1% 1% 1% 0% 2%
    Base: 4106 2129 1843 1438 1423 239 829 1284 350 2389

    * Less than .5%

    Which one of the following best describes your job title? Total Number of employees in entire company Principal OS used to run open source software Job title
    Less than 500 More than 500 Solaris/
    Sun OS
    Linux Windows NT Other Admin. IS Mngmt. Other
    SYS. ADMIN. (Net) 31% 27% 37% 42% 29% 8% 27% 100% - -
    System Administration 31% 27% 37% 42% 29% 8% 27% 100% - -
    IS MNGMT. (Net) 8% 10% 7% 8% 10% 7% 9% - 100% -
    IS Management 8% 10% 7% 8% 10% 7% 9% - 100% -
    OTHER (Net) 58% 62% 56% 50% 60% 84% 63% - - 100%
    Software Development 30% 32% 29% 30% 27% 60% 30% - - 52%
    Intranet/Web Site Development 9% 11% 6% 7% 11% 10% 10% - - 15%
    Student 6% 6% 5% 3% 8% 2% 6% - - 10%
    Database Administration/Development 2% 2% 2% 2% 2% 2% 3% - - 4%
    Other 12% 11% 13% 9% 12% 9% 14% - - 20%
    No answer 2% * * * * * * - - -
    Base: 4106 2129 1843 1438 1423 239 829 1284 350 2389

    * Less than .5%

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