CACS-Telecom from American Management Systems (collections management solution)
Platforms: Server: HP-UX, Solaris; Client:Windows 95 or Windows NT
Price: contact vendor for price
URL: http://www.amsinc.com

CACS-Telecom is the newest collections management solution in the CACS (Computer Assisted Collections System) product line used by more than 200 of the world's leading firms. A comprehensive solution for both emerging providers (such as competitive local exchange carriers) and established telecommunications firms, CACS-Telecom leverages advanced technology and best-practice approaches to dramatically improve collections efficiency, reduce delinquent accounts and bad debt by up to 25%, and decrease operating costs by as much as 50%.

Bad debt has become an increasingly costly problem for the telecommunications industry as a result of increased competition. In North America, industry-wide uncollectible debt is estimated at $5 to $6 billion annually. CACS-Telecom addresses a number of industry trends affecting the collections environment by providing differentiated treatment approaches based on customer value, scaling for rapid growth, supporting "convergent" collections, integrating in-house and outsourcing strategies, and enabling rapid system implementation and adaptability.

CACS-Telecom has a scalable, multi-tier, client/server architecture using modern relational database design and object-oriented technology.

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