Bad debt has become an increasingly costly problem for the telecommunications industry as a result of increased competition. In North America, industry-wide uncollectible debt is estimated at $5 to $6 billion annually. CACS-Telecom addresses a number of industry trends affecting the collections environment by providing differentiated treatment approaches based on customer value, scaling for rapid growth, supporting "convergent" collections, integrating in-house and outsourcing strategies, and enabling rapid system implementation and adaptability.
CACS-Telecom has a scalable, multi-tier, client/server architecture using modern relational database design and object-oriented technology.
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